Tuesday, April 19, 2005

Dont eat at Qudobo They SUCK!!!

Heres what I submitted to their customer comment line:

I just wanted to say that I had the WORST experience EVER at your Champaign IL restarant this Sunday. I ordered a Naked Burrito with extra Salsa and 3 Steak Tacos (Hard Shell) Plain with cheese and 3 cheese queso sauce, and I ordered it for delivery. First of all, The restaurant did not answer their phone the first three times we called (each time the phone rang at least 10 times) and when we finally did get an answer we they took the order, it took almost an hour and half to get the food and when we did it was not only COLD but the order was missing half. No Queso on the Taco, No Queso with the Medium order of chips, and The tacos were soft shelll. We called to complain and when we did the store representitive and he said oops, "I should have told you we dont delivery hard shell tacos... Sorry, " and in repsonse to the cheese, He said someone will bring it to you.. We waited for over an hour and half, and NOTHING....

This was my first experience with your restaurant chain, and let assure you I will be telling all of my friends to avoid ALL of your restaraunts because of the lack of service, and lack of value for the food,

Our bill was $20.00 for what amounted to Cold tacos, a cold burrito, and stale Chips with no sauce, and a promise to fix an order that was never fulfilled. As being someone who works in customer service for a living, If treated my customers the way I was treated, I would not retain very many customers.

A Very Disspointed First time Customer,
Domhan Solus